FOR ADMINS & STAFF
What your team can do
- Help customers with the DNS controls that apply to their domain without guessing what is available.
- Avoid confusing or risky support situations when a domain is managed somewhere else.
ADVANCED DNS INTERFACE / WHMCS
Give DNS work a calmer control surface.
Use richer controls without losing safe fallback.
Give customers a clearer DNS workspace for supported domains while preserving safe behavior when a domain uses another registrar or an operation is unavailable.
Advanced DNS Interface is planned to make common record work, nameserver checks, forwarding, DNSSEC, and domain-aware guidance easier to use for supported domains while behaving safely outside a compatible registrar.
RECORDS
Common records, SOA, presets, and IDN awareness
CONTROLS
Eligible DNSSEC, forwarding, and nameserver actions
FALLBACK
Safe behavior for other registrars
WHAT CHANGES FOR YOUR BUSINESS
Easier to sell. Easier to support. Easier to use.
See the practical result for your team and your customers before diving into the service details.
FOR CLIENTS
What customers can do
- Manage supported DNS records, nameservers, forwarding, and other domain settings from a focused workspace.
- See the controls that apply to their domain and get a clear response when a change is not available.
THE DIFFERENCE
Why it stands apart
- It gives customers a cleaner DNS workspace that adapts to the domain they are actually managing.
- Safe fallbacks make the experience helpful even when a domain cannot use every available control.
FROM PURCHASE TO EVERYDAY USE
A smoother path from purchase to everyday use.
The richer interface is meant to reduce friction for supported domain work without pretending that every registrar can do the same thing.
Choose
Start with a clear offer built around the services your business can provide.
Set up
Turn the purchase into a service with the right information and a clear next step.
Use
Give customers and staff an easier way to find service details, guidance, and supported controls.
Grow
Handle renewals, changes, and support with a clearer view of what the service needs next.
HOW IT HELPS DAY TO DAY
The details that make the experience better.
The value of the service does not stop at the first order. These are the parts designed to make selling, supporting, and using it feel more straightforward.
Create an offer customers understand
Start with the services your business can confidently provide, then present them as a clear choice instead of a confusing list of options.
Common DNS records
Plan for supported record management, SOA controls, presets, and IDN-aware domain handling.
Sell with confidence
Show the choices that fit the service, so customers are not asked to make sense of options that do not apply to them.
Keep the relationship in one place
Product, customer, service, invoice, and renewal information remain together in the WHMCS workspace your team already knows.
Keep service delivery on track
The experience is designed to make the path from purchase to a working service easier to follow for everyone involved.
DNSSEC and forwarding
Expose DNSSEC and forwarding controls only when supported by the domain and provider.
Make progress visible
Your team can see what is in progress, what needs review, and what is ready for the customer.
Avoid avoidable surprises
Important changes are checked before they are treated as complete, reducing the chance of a support issue later.
Give customers more control
A good service should answer the common questions before they become a support request: what do I have, what do I do next, and where do I go?
Nameserver checks
Help customers inspect and apply eligible nameserver changes.
Put useful answers close by
Service status, guidance, and supported access help customers move forward without leaving the client area they know.
Keep access sensible
The parts that need extra care remain protected, while customers still get a clear path to the help and controls they need.
Make change feel manageable
Customers grow, renew, and change their minds. The service should make those moments easier to handle, not turn them into clean-up work.
Safe registrar fallback
Fall back cleanly when the domain is not managed through a compatible LogicBoxes registrar.
Review changes before they land
Your team has a clearer view of what a change means before it affects the customer’s service.
Set expectations early
The page makes clear which choices are available for the service, so customers and staff can act with confidence.
CONTROLLED RELEASE
What “Coming Soon” means
A planned interface whose available actions depend on the registrar, domain, TLD, and connected account.
Capabilities depend on the connected ResellerClub/LogicBoxes account, product, geography, and—where applicable—TLD. Supplier-changing actions are designed to be reviewed and reconciled before WHMCS reports success.