FOR ADMINS & STAFF
What your team can do
- Help customers organize their domain email service without jumping between unrelated screens.
- Handle larger mailbox and membership changes with a clearer review process and setup guidance.
ADVANCED EMAIL INTERFACE / WHMCS
Make domain email easier to run.
Mailboxes, forwarding, and people in context.
Bring supported forwarding, mailbox, alias, list, and member administration into a focused customer experience with clear nameserver guidance.
Advanced Email Interface is planned to gather eligible forwarding, mailbox, alias, list, member, moderator, and nameserver tasks into one customer-facing workspace that can grow with the underlying email service.
EMAIL
Eligible forwarding and paid mailbox features
ORGANIZATION
Aliases, lists, members, and moderators
GUIDANCE
Nameserver context for supported mail operations
WHAT CHANGES FOR YOUR BUSINESS
Easier to sell. Easier to support. Easier to use.
See the practical result for your team and your customers before diving into the service details.
FOR CLIENTS
What customers can do
- Manage eligible forwarding, mailboxes, aliases, lists, members, and moderators in one focused email workspace.
- See the domain setup guidance needed to make supported mail features work.
THE DIFFERENCE
Why it stands apart
- It brings everyday email administration and the setup steps behind it into one customer-friendly place.
- The experience is designed to make larger organization changes easier to understand and support.
FROM PURCHASE TO EVERYDAY USE
A smoother path from purchase to everyday use.
The goal is an email-management experience that helps customers take the next correct action while respecting the underlying module and supplier constraints.
Choose
Start with a clear offer built around the services your business can provide.
Set up
Turn the purchase into a service with the right information and a clear next step.
Use
Give customers and staff an easier way to find service details, guidance, and supported controls.
Grow
Handle renewals, changes, and support with a clearer view of what the service needs next.
HOW IT HELPS DAY TO DAY
The details that make the experience better.
The value of the service does not stop at the first order. These are the parts designed to make selling, supporting, and using it feel more straightforward.
Create an offer customers understand
Start with the services your business can confidently provide, then present them as a clear choice instead of a confusing list of options.
Forwarding and mailboxes
Manage eligible free forwarding and paid Business or Enterprise mailboxes.
Sell with confidence
Show the choices that fit the service, so customers are not asked to make sense of options that do not apply to them.
Keep the relationship in one place
Product, customer, service, invoice, and renewal information remain together in the WHMCS workspace your team already knows.
Keep service delivery on track
The experience is designed to make the path from purchase to a working service easier to follow for everyone involved.
Mail organization
Plan controls for aliases, lists, members, and moderators where supported.
Make progress visible
Your team can see what is in progress, what needs review, and what is ready for the customer.
Avoid avoidable surprises
Important changes are checked before they are treated as complete, reducing the chance of a support issue later.
Give customers more control
A good service should answer the common questions before they become a support request: what do I have, what do I do next, and where do I go?
Reviewed bulk work
Use controlled bulk workflows for consequential mailbox and membership changes.
Put useful answers close by
Service status, guidance, and supported access help customers move forward without leaving the client area they know.
Keep access sensible
The parts that need extra care remain protected, while customers still get a clear path to the help and controls they need.
Make change feel manageable
Customers grow, renew, and change their minds. The service should make those moments easier to handle, not turn them into clean-up work.
Nameserver guidance
Show the DNS or nameserver setup needed for supported mail features.
Review changes before they land
Your team has a clearer view of what a change means before it affects the customer’s service.
Set expectations early
The page makes clear which choices are available for the service, so customers and staff can act with confidence.
CONTROLLED RELEASE
What “Coming Soon” means
A planned interface. Paid capabilities depend on the relevant email module and connected-account support.
Capabilities depend on the connected ResellerClub/LogicBoxes account, product, geography, and—where applicable—TLD. Supplier-changing actions are designed to be reviewed and reconciled before WHMCS reports success.