FOR ADMINS & STAFF
What your team can do
- Add eligible website-security plans to your catalog and keep renewals and supported upgrades easy to manage.
- Set clear expectations about the security service a customer can move to as their needs grow.
SITELOCK SECURITY / WHMCS
Make security a service customers can see.
Keep eligible upgrades and access in one place.
Bring eligible website-security plans into WHMCS with a controlled service lifecycle and straightforward customer access to supported management tools.
SiteLock Security is planned to connect eligible security plans, renewal activity, supported higher-tier changes, and management access to the existing customer and billing context in WHMCS.
PLANS
Account-enabled security offers
LIFECYCLE
Renewal and supported higher-tier changes
ACCESS
Controlled management-console handoff where supported
WHAT CHANGES FOR YOUR BUSINESS
Easier to sell. Easier to support. Easier to use.
See the practical result for your team and your customers before diving into the service details.
FOR CLIENTS
What customers can do
- Reach the supported SiteLock management experience from the service they already know in WHMCS.
- See their security service as part of the same relationship they use for billing, renewal, and support.
THE DIFFERENCE
Why it stands apart
- It makes security feel like a visible service your customers can use, not just a line item on an invoice.
- Customers and staff get a clearer picture of the service’s next sensible step as needs change.
FROM PURCHASE TO EVERYDAY USE
A smoother path from purchase to everyday use.
Customers should be able to understand the service they have, the change they can make, and where to manage it without a disconnected support journey.
Choose
Start with a clear offer built around the services your business can provide.
Set up
Turn the purchase into a service with the right information and a clear next step.
Use
Give customers and staff an easier way to find service details, guidance, and supported controls.
Grow
Handle renewals, changes, and support with a clearer view of what the service needs next.
HOW IT HELPS DAY TO DAY
The details that make the experience better.
The value of the service does not stop at the first order. These are the parts designed to make selling, supporting, and using it feel more straightforward.
Create an offer customers understand
Start with the services your business can confidently provide, then present them as a clear choice instead of a confusing list of options.
Eligible security plans
Sell SiteLock offers exposed to the connected reseller account.
Sell with confidence
Show the choices that fit the service, so customers are not asked to make sense of options that do not apply to them.
Keep the relationship in one place
Product, customer, service, invoice, and renewal information remain together in the WHMCS workspace your team already knows.
Keep service delivery on track
The experience is designed to make the path from purchase to a working service easier to follow for everyone involved.
Renewal lifecycle
Align supported service renewals with the relevant WHMCS billing event.
Make progress visible
Your team can see what is in progress, what needs review, and what is ready for the customer.
Avoid avoidable surprises
Important changes are checked before they are treated as complete, reducing the chance of a support issue later.
Give customers more control
A good service should answer the common questions before they become a support request: what do I have, what do I do next, and where do I go?
Higher-tier upgrades
Support eligible higher-priced plan upgrades where the supplier provides the operation.
Put useful answers close by
Service status, guidance, and supported access help customers move forward without leaving the client area they know.
Keep access sensible
The parts that need extra care remain protected, while customers still get a clear path to the help and controls they need.
Make change feel manageable
Customers grow, renew, and change their minds. The service should make those moments easier to handle, not turn them into clean-up work.
Management access
Offer controlled management-console access for supported services.
Review changes before they land
Your team has a clearer view of what a change means before it affects the customer’s service.
Set expectations early
The page makes clear which choices are available for the service, so customers and staff can act with confidence.
CONTROLLED RELEASE
What “Coming Soon” means
A planned module. Downgrades will not be promised where the supplier does not support them.
Capabilities depend on the connected ResellerClub/LogicBoxes account, product, geography, and—where applicable—TLD. Supplier-changing actions are designed to be reviewed and reconciled before WHMCS reports success.