FOR ADMINS & STAFF
What your team can do
- Sell the right email plan and mailbox count, then keep service changes and recurring billing easy to understand.
- Give customers clearer answers about capacity, setup, and the next step to getting mail ready.
TITAN EMAIL / WHMCS
Sell email with a clearer path to ready.
Plans, mailboxes, DNS, and access in context.
Sell eligible Titan Email plans with mailbox quantities and give customers clear capacity, trial, DNS, and management information from WHMCS.
Titan Email is planned to make mailbox-based selling easier to explain and operate. It brings eligible plan choices, capacity, onboarding guidance, and panel access into the customer experience that begins in WHMCS.
MAILBOXES
Additional mailbox quantities aligned to service billing
GUIDANCE
Capacity, trial, nameserver, and DNS context
ACCESS
On-demand management-panel access where supported
WHAT CHANGES FOR YOUR BUSINESS
Easier to sell. Easier to support. Easier to use.
See the practical result for your team and your customers before diving into the service details.
FOR CLIENTS
What customers can do
- Understand their mailbox capacity, trial status, and the setup steps that apply to their email service.
- Reach the supported Titan management experience from the WHMCS service they purchased.
THE DIFFERENCE
Why it stands apart
- It makes email setup feel like a guided customer journey rather than a plan purchased in one place and managed somewhere else.
- Mailbox growth and billing remain tied to the same service, which is easier for everyone to follow.
FROM PURCHASE TO EVERYDAY USE
A smoother path from purchase to everyday use.
It is meant to make the service easier to buy correctly and easier to activate, while respecting account-specific plan availability.
Choose
Start with a clear offer built around the services your business can provide.
Set up
Turn the purchase into a service with the right information and a clear next step.
Use
Give customers and staff an easier way to find service details, guidance, and supported controls.
Grow
Handle renewals, changes, and support with a clearer view of what the service needs next.
HOW IT HELPS DAY TO DAY
The details that make the experience better.
The value of the service does not stop at the first order. These are the parts designed to make selling, supporting, and using it feel more straightforward.
Create an offer customers understand
Start with the services your business can confidently provide, then present them as a clear choice instead of a confusing list of options.
Mailbox-based selling
Configure account-eligible plans with additional-mailbox quantities and aligned recurring billing.
Sell with confidence
Show the choices that fit the service, so customers are not asked to make sense of options that do not apply to them.
Keep the relationship in one place
Product, customer, service, invoice, and renewal information remain together in the WHMCS workspace your team already knows.
Keep service delivery on track
The experience is designed to make the path from purchase to a working service easier to follow for everyone involved.
Eligible plan and seat changes
Manage supported plan or mailbox changes with reviewed local and supplier alignment.
Make progress visible
Your team can see what is in progress, what needs review, and what is ready for the customer.
Avoid avoidable surprises
Important changes are checked before they are treated as complete, reducing the chance of a support issue later.
Give customers more control
A good service should answer the common questions before they become a support request: what do I have, what do I do next, and where do I go?
Customer guidance
Present capacity, usage, trial context, and nameserver or DNS instructions when relevant.
Put useful answers close by
Service status, guidance, and supported access help customers move forward without leaving the client area they know.
Keep access sensible
The parts that need extra care remain protected, while customers still get a clear path to the help and controls they need.
Make change feel manageable
Customers grow, renew, and change their minds. The service should make those moments easier to handle, not turn them into clean-up work.
On-demand access
Provide controlled access to the Titan management panel where supported.
Review changes before they land
Your team has a clearer view of what a change means before it affects the customer’s service.
Set expectations early
The page makes clear which choices are available for the service, so customers and staff can act with confidence.
CONTROLLED RELEASE
What “Coming Soon” means
A planned module subject to connected-account plan availability and supplier-supported operations.
Capabilities depend on the connected ResellerClub/LogicBoxes account, product, geography, and—where applicable—TLD. Supplier-changing actions are designed to be reviewed and reconciled before WHMCS reports success.